Shipping Information
At TooBela, we aim to deliver your jewellery safely and on time. All orders are carefully packed to ensure they reach you in perfect condition.
Shipping Locations
We currently ship across India. International shipping is not available at this time.
Order Processing Time
Orders are usually processed within 1–2 business days after order confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location and courier service availability.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase. Any promotional free shipping offers will be mentioned on the website.
Cash on Delivery (COD)
Cash on Delivery is available on selected orders and locations. TooBela reserves the right to limit or disable COD for certain pin codes or high-value orders.
Order Tracking
After your order is shipped, you will receive tracking details via SMS or email to monitor your delivery status.
Delayed or Failed Deliveries
Delivery delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control. In case of failed delivery due to incorrect address or unavailability, re-shipping charges may apply.
Damaged or Missing Items
If you receive a damaged product or an item is missing from your order, please contact us within 48 hours of delivery with proper proof such as an unboxing video.
Address Changes
Once an order is placed, address changes may not be possible. Please ensure all delivery details are correct before confirming your order.
Policy Updates
TooBela reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective once updated on the website.
Contact Us
For any shipping-related queries, please reach out to us:
Email: help@toobela.com
WhatsApp: +91 93162 01026
